Due to the ongoing COVID19 pandemic NHS England and NHS Improvement are supporting a system wide “pause” of the NHS complaints process so that all health care providers in all sectors can concentrate their efforts on the front-line duties and responsiveness to COVID19.
Read MoreIn order to offer the best and safest Healthwatch service we can, that is fully compliant with all Government anti-Coronavirus measures, we have implemented the following measures and procedures, which will stay in place until the Government advises otherwise.
Read MoreHere at Engaging Communities Solutions (ECS) we are delighted to have been awarded the new Advocacy Quality Performance Mark (QPM) from the National Development Team for Inclusion (NDTi).
Read MoreWe are pleased to announce Healthwatch Solihull has been recognised as highly commended in the Outstanding Achievement: NHS Long Term Plan at the 2019 Healthwatch Network Awards.
Read MoreSir Robert Francis QC, Chair of Healthwatch England, explains how hospitals can cultivate public trust in complaints.
Read MoreRobin Morrison, Chair of ECS and its associated Healthwatch organisations, explains why the business of community engagement is paramount for a strong and accountable future in health and public services.
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