Vacancies

shutterstock_387274792.jpg
 
 

Current vacancies

Thank you for your interest in joining our team.

ECS is committed to celebrating diversity and equality of opportunity and we take great care to ensure that our actions as an employer reflect our ethos.

ECS is a member of the Disability Confident Scheme and a signatory of the Mindful Employer Charter. We are also a signatory of the Armed Forces Covenant and support the armed forces community.

We currently have one vacancy.

🌟 Advocacy Manager – Halton Advocacy Hub (ECS)

Engaging Communities Solutions (ECS) is looking for a passionate and driven Advocacy Manager to lead our advocacy services across Halton and Warrington.
If you believe in empowering people, championing rights, and driving high‑quality statutory and non-statutory advocacy services, this is an exciting opportunity to shape and strengthen services that make a real difference.

Location: Halton & Warrington and Merseyside
Salary: £36,000–£39,000 (FTE, depending on experience & qualifications)
Hours: Full‑time, 37 hours per week
Contract: Permanent

⭐ Why Join ECS?

At ECS, we are committed to supporting individuals to be heard, understood, and involved in decisions about their lives. As a member of our leadership team, you will help shape services that uphold dignity, independence, and choice.

We offer:

  • Competitive salary and progression opportunities

  • 5% employer pension contribution

  • 24–30 days annual leave (depending on length of service) + bank holidays

  • Flexible working scheme

  • Employee Assistance Programme

  • Mileage paid at 55p per mile

💼 About the Role

As Advocacy Manager, you will oversee day‑to‑day delivery of our statutory and non-statutory advocacy services, including the Halton Advocacy Hub and NHS Independent Complaints Advocacy (ICAS) in Warrington.

You’ll lead and support a talented team of advocates, ensure operational excellence, manage referrals and caseloads, and maintain strong partnerships across health, social care, and community sectors.

This is a hands‑on leadership role, combining service management with a reduced personal caseload.

🌱 What You’ll Be Doing

  • Leading and supervising a multi‑site team of advocates through 1:1s, appraisals & professional development

  • Overseeing referral pathways, triage and allocation of cases

  • Ensuring service quality, KPI performance and contract compliance

  • Acting as operational safeguarding lead for advocacy

  • Building relationships with stakeholders and developing local engagement plans

  • Managing accurate case records and leading improvements in CRM and data systems

  • Supporting the CEO with contract monitoring, reporting and business development

  • Delivering a reduced caseload using instructed & non‑instructed advocacy approaches

  • Promoting the Halton Advocacy Hub across statutory, voluntary & community networks

🎓 About You

Essential:

  • Qualification in Advocacy (NVQ Level 4 Diploma) – including Units 401, 402 and 403 plus specialist Units 404, 405 and 406 and RPR accreditation – if a candidate does not have all the required units but are willing to achieve this qualification within 12 months they may be considered for the role dependent on experience.

  • Strong understanding of advocacy principles and relevant legislation (IMCA, IMHA, DOLS, RPR, Care Act, NHS Complaints)

  • At least 1 year’s experience supervising a statutory advocacy service

  • Excellent communication, organisational and leadership skills

  • Confidence managing risk, delivering supervision, and supporting a dispersed team

  • Ability to build relationships across sectors

  • Strong IT skills, including case recording

  • Full driving licence, access to a vehicle, and ability to travel across Halton & Warrington

  • Residence within or close to the contract area

    Desirable:

    • Advocacy Management Module

    • Experience in NHS Complaints Advocacy

    • Project management experience

    • Experience working with volunteers or in the voluntary sector

    • Knowledge of local authority and NHS structures

🔒 Our Commitment to Safeguarding

ECS is fully committed to safeguarding and promoting the welfare of vulnerable adults. All staff are expected to share this commitment.

📩 How to Apply

If you’re passionate about rights‑based advocacy, empowering individuals, and leading high‑quality services, we’d love to hear from you.

Please download copies of the Job Description, Application Form, Safeguarding Statement and Self Declaration form. Fill in the application form and complete the Self Declaration, then email them back to us with an up to date copy of your CV to recruitment@weareecs.co.uk

Closing date for applications 23:59 27 July 2026

Shortlisting 28 July

Interviews 04 August 2026

Application Form

Safeguarding Statement

Self Declaration Form

Engaging Communities Solutions (ECS) values equality and diversity and welcomes applications from all sections of the community, particularly from under-represented groups.

NB: ECS reserves the right to bring forward the closing date if it believes sufficient applications are received to make an appointment.

Please check back regularly as we frequently recruit to new posts. You can also connect with us on LinkedIn to hear about our job opportunities first.