Healthwatch Policies

The following policies are in use across all the local Healthwatch contracts ECS delivers.

The standard adoption of generic polices ensures we have effective governance arrangements in place to support and guide the work of our Independent Strategic Advisory Boards and staff teams.

Decision Making Policy & Procedure

As part of the approach of local Healthwatch delivered by ECS regarding good governance, it is essential that there are in place clear, effective, transparent decision-making processes. This policy will provide clarity of where and what decisions are taken, by whom and whose responsibility it is to action. This will include ensuring key strategic decisions are evidenced based, transparent and lead to real outcomes.