A local diagnosis: Learning the lessons of Community Diagnostic Centres

Our team at Healthwatch Halton were part of a group of local Healthwatch who conducted research for Healthwatch England on Community Diagnostic Centres (CDCs). The research unpacks people's experiences of using Community Diagnostic Centres and lessons for expanding community-based care.

The survey found that Community Diagnostic centres are speeding up access to tests and nearly nine in 10 users said they had positive experience, with 7 million tests, such as X-rays and scans are now provided across network in England.

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Healthwatch Bedford Borough reach out to rural communities with the Mobile Library

Our team at Healthwatch Bedford Borough have been in conversation with the lovely team at Bedford Borough Libraries in relation to our commitment to step up our outreach in rural parishes.  This new initiative is as a result of the feedback received from stakeholders which identified the need for more rural engagement with the team at Healthwatch Bedford Borough making rural isolation one of their key strategic priority areas for 2024/25.

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Healthwatch Walsall launches Information and Advice Roadshow

On Wednesday 28 August, Healthwatch Walsall launches its second Health and Care Information and Advice Roadshow at the Ryecroft Community HUB. This is a great opportunity for members of the public to get invaluable Health and Care Information and Advice from a range of services. Pop along and see for yourself or to get more information about Healthwatch Walsall, visit their website here.

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Healthwatch calls for improvements in hospital patient discharge in Warrington and Halton

A joint report by Healthwatch Halton and Healthwatch Warrington has called for improvements when patients are discharged from hospital.

The report was based on the feedback from 90 patients and their carers / family members who had been inpatients at Halton or Warrington Hospital. 

Where discharge had worked well, people highlighted good communication, feeling involved in the process, involvement of their family members where applicable, and good coordination and quality of aftercare. Too often though there were inconsistencies in the discharge experience of the patients we heard from.

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ECS gains new Advocacy Quality Performance Mark (QPM)

ECS has been awarded the Advocacy Quality Performance Mark (QPM) from the National Development Team for Inclusion (NDTi). The QPM is the UK’s only independent quality performance mark for organisations offering independent advocacy; an essential service for people who need support to express their needs and have increased choice and control in their lives.

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ECS launches Citizens Involvement Charter at Healthwatch Stoke on Trent

We are excited to announce the launch of our Citizens Involvement Charter, a new initiative which aims to strengthen community engagement and amplify the voices of those within the community.

We have designed this charter because we want to recognise and celebrate local organisations that have been silent supporters, helping to share surveys and gather your stories and experiences of local health and social care services. We recognised the need for a more structured approach that allows us to identify, celebrate and measure the impacts of local organisations within our projects.

Interested in signing up as a charter champion? Click here to find out more.

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Thank you to our Volunteer's #volunteersweek

As we celebrate Volunteers' Week 2024, we want to take a moment to put a spotlight on and say thank you to our amazing volunteers. We are very grateful for the time that they generously give, along with their support and efforts, to help to create positive change within our communities.

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Help shape the future of the NHS

The NHS Constitution outlines your rights as a patient and the NHS's commitments to you. 
The Government is planning changes to the Constitution – like introducing the right for families to ask for a second opinion if their loved one’s condition worsens while they’re in hospital.  
They’re running a public consultation on these changes, where you can tell them what you think.
Now’s your chance to learn more about the Constitution and suggest any other changes you'd like to see.
Let’s build an NHS that works for everyone.

The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.

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Bringing wellbeing to the workplace

Here at Engaging Communities Solutions (ECS) employee wellbeing is at the core of everything that we do, as we are a community interest organisation which works to create a culture of inclusiveness, openness, and support within the workplace.

This week we held our first employee wellbeing event at the Wolseley Centre, a beautiful tranquil location, tucked away in the Staffordshire countryside, run by Staffordshire Wildlife Trust.

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Healthwatch Stoke-on-Trent Report: Access to Healthcare for people with visual impairments

The team at Healthwatch Stoke-on-Trent arranged a focus group with members of Staffordshire Sight Loss Association (SSLA) and spoke with those attending appointments during an observational visit to the University Hospitals of North Midlands NHS Trust's (UHNM) Eye Clinic to find out about the health and social care experiences of those with visual impairments in Stoke-on-Trent.

The report we have produced features a background of why Visual Impairments was decided as a priority project for this year, key findings from the Staffordshire Sight Loss Association (SSLA) focus groups discussions and our observational visit to University Hospitals of North Midlands NHS Trust's (UHNM) Royal Stoke University Hospital Eye Clinic, and concludes with recommendations for local services as a result of our findings. You can read the full report here.

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Pharmacy First Service Survey launched by ECS 

Pharmacy First Service Survey launched by ECS 

 

The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 to give patients quick and accessible care and ease pressure on GP services. Pharmacy First builds on previous service provision under the Community Pharmacist Consultation Service (CPCS) and enables the public to access community pharmacies and be provided with advice, prescription medication or referral to another healthcare professional by a pharmacist. There are seven common conditions that community pharmacists are now able to provide prescription medication directly to patients for when appropriate as well as the services that were provided under the previous CPCS.   

The new service can be accessed directly as a walk-in to a participating pharmacy where they can offer an appointment or see people immediately depending on service capacity. The public can also be referred to a pharmacist by GP practices; NHS 111; Urgent or Emergency care; or ambulance services.   

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ECS goes green to support "Wear it Green Day"

We’re joining in on ‘Wear It Green Day’ today to help raise awareness for Mental Health Awareness Week. For more information about Mental Health Awareness Week please click here: https://mentalhealth.org.uk #MentalHealthAwarenessWeek #WearItGreen

Throughout ECS, staff have been wearing green to show their support and also making a donation. We have raised £50 which we are pleased to be able to donate to such a good cause.

By going green, we can support the Mental Health Foundation in carrying out vital research and delivering programmes for different communities. The campaign is part of Mental Health Awareness Week (13-19 May) and ECS have been happy to turn the organisation green to support good mental health!

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